Shipping Policy

Last updated: October 5, 2026

Breezy Stove is a trading name of CD Media FZC LLC, a Free Zone Company registered with Sharjah Publishing City Free Zone (SPC), United Arab Emirates (licence number 4424393.01). We ship our heat-powered wood stove fans worldwide and want your order to reach you as quickly and safely as possible.

Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day. You will receive an email confirmation with tracking information once your order has shipped.

Shipping Methods & Estimated Delivery Times

We offer standard tracked shipping on all orders. Estimated delivery time is 3-5 business days to all destinations, including New Zealand, Australia, the United States, Canada and the United Kingdom.

These are estimates and may vary due to customs processing, weather conditions or carrier delays beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address. We regularly offer free shipping promotions, check our website for current offers.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number and a link to track your package. You can also track your order on our Track My Order page. If you have not received tracking information within 5 business days of placing your order, please contact us at info@breezystove.com.

Customs & Import Duties

For international orders, your package may be subject to customs duties and import taxes imposed by your country. Unless stated otherwise at checkout, these charges are the responsibility of the customer and are not included in the product price or shipping cost.

Undelivered or Lost Packages

If your package shows as delivered but you have not received it, please check with neighbours and your local post office. If you still cannot locate it, contact us within 7 days of the delivery date and we will work with the carrier to resolve the issue.

If your package has not arrived within the estimated delivery window, contact us at info@breezystove.com and we will investigate with the carrier.

Incorrect Shipping Address

Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately and we will try to update it before the order ships.

Contact Us

CD Media FZC LLC (Breezy Stove)
Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
Email: info@breezystove.com
Contact form: breezystove.com/pages/contact